Privacy Policy pn88 —
Protection of Your Personal Data

01 Information We Collect

When you register and use the pn88 platform, we collect several categories of information to ensure our services run smoothly, securely, and meet your needs as a member. This data collection is carried out transparently and only for legitimate purposes.

The following are the categories of information we collect:

02 How We Use Your Data

The personal data we collect is used solely to enable pn88 to provide the best, safest, and legally compliant online entertainment services. We do not use your data for any unrelated purpose without your consent.

Your personal data is used for the following purposes:

• Processing account registration and verifying your identity through the established KYC process.
• Processing deposits, withdrawals and other financial transactions securely and accurately.
• Providing responsive and effective customer support whenever you need assistance.
• Sending important account-related notices such as transaction confirmations, security alerts and policy updates.
• Complying with legal requirements, including anti-money laundering (AML) regulations and counter-financing of terrorism (CFT) rules.
• Detecting and preventing fraud, multiple-account usage and other unlawful activity on the platform.
• Analysing usage patterns to improve overall platform performance and user experience.
• Sending promotional information and exclusive offers — only if you have consented to receive them.
• Ensuring compliance with responsible gaming policies, including monitoring the limits you set for yourself.

03 Sharing Information with Third Parties

Pn88 does not sell or transfer your personal data to any third party for marketing or commercial purposes without your explicit consent. However, there are limited situations where data sharing is necessary and legally permissible.

Your data may be shared with the following parties under certain circumstances:

• Payment Service Providers: To securely process your deposits and withdrawals, we share the necessary transaction information with approved payment processors.
• Game Software Providers: Third-party game providers may receive limited usage data to ensure game integrity and a seamless experience.
• Technical Service Providers: Companies that assist us in managing IT infrastructure, cybersecurity, and technical support, subject to strict confidentiality agreements.
• Regulatory Authorities: When required by law or court order, we will disclose the necessary information to the relevant authorities.
• Identity Verification Companies: Third-party KYC service providers who assist us in verifying member identities as part of our legal compliance obligations.

All third parties who receive your data are bound by confidentiality agreements and are required to use that data solely for agreed purposes. pn88 ensures that third parties uphold data protection standards equivalent to our own policy.

04 Cookies and Tracking Technologies

Pn88 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain the security of your login session, and understand how members interact with our website. Cookies are small text files stored in your web browser.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how pages are used and identify technical issues so the platform always performs at its best.
• Functional Cookies: Saving your preferences such as language, region and display settings for a more personalised experience.
• Analytics Cookies: Collecting statistical information on platform usage to help us improve our services over time.

You can manage your cookie settings through your web browser options at any time. However, disabling certain cookies may affect the functionality and user experience of the pn88 platform. For more information on managing cookies, please refer to your web browser's documentation.

05 Personal Data Security

The security of your personal data is pn88's top priority. We implement a comprehensive range of technical and organisational security measures to protect your information from unauthorised access, disclosure, alteration or destruction.

Key security measures we employ:

• 256-bit SSL encryption for all data transmitted between your device and pn88's servers.
• Encryption of sensitive data stored in our databases using industry-leading encryption algorithms.
• Role-based access control — only authorised staff may access members' personal data.
• Continuous 24/7 security monitoring with automated intrusion detection systems.
• Regular independent security audits to identify and address vulnerabilities.
• Two-factor authentication (2FA) is available for member accounts as an added layer of protection.
• Regular data protection training for all pn88 staff who handle personal data.

06 Data Storage and Retention Period

Pn88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law. We do not retain data longer than necessary.

• Active Account Data: Retained for the entire duration of your active membership at pn88.
• Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with applicable financial and tax legal requirements.
• KYC Documents: Retained for the duration of active membership and for a minimum of five (5) years after account closure.
• Security Logs: Retained for 12 months for security investigation and audit purposes.
• Post-Account Closure Data: After an account is closed, data required by law will be retained for the prescribed period, while all other data will be securely deleted.

All data that is no longer required will be deleted or anonymised using secure, irreversible procedures to protect your privacy.

07 Your Rights Regarding Personal Data

As a data subject, you have certain rights regarding your personal data held by pn88. We respect these rights and will process your requests within a reasonable timeframe.

Your rights include:

• Right to Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification: If your data is inaccurate or incomplete, you have the right to request that we correct it promptly.
• Right to Erasure: You can request that we delete your personal data, subject to legal requirements that mandate its retention.
• Right to Restrict Processing: You can request that we restrict how we process your data in certain circumstances.
• Right to Data Portability: You have the right to receive your data in a structured, machine-readable format.
• Right to Object: You can object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, please contact the pn88 support team via live chat on the platform. We will process your request within 30 business days. For complex requests, we will notify you of any extension of time required.

08 Children's Data Protection

The pn88 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data from children or minors. Account registration by anyone under 18 is strictly prohibited and constitutes a violation of our Terms and Conditions.

If we find that personal data of a minor has been collected inadvertently, we will immediately delete that data and close the account in question. If you have information that someone under the age of 18 has registered on our platform, please notify us immediately via the support team.

09 Links to Third-Party Websites

The pn88 platform may contain links to third-party websites, including game providers or service partners. This Privacy Policy applies solely to the pn88 platform and does not cover the privacy practices of those third-party websites.

When you click on links to external websites, you will be subject to the privacy policy of those sites. pn88 is not responsible for the content or privacy practices of third-party websites. We encourage you to read the privacy policy of every website you visit to understand how your data is handled.

10 Amendments to This Privacy Policy

Pn88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements. The updated effective date will be displayed at the top of this document.

For material changes that significantly affect how we process your data, we will provide clear notice via your registered email or through a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of the platform after the effective date of such changes will be considered your acceptance.

FAQ pn88 Privacy FAQ